Operations Manager: Lead Teams, Drive Productivity

Amazon Inc.; Bristol (IN); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Bristol, Indiana is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, driving safety, quality, productivity, and on-time delivery. You will mentor teams, manage projects with site and regional impact, and use data-driven decisions to optimize operations.

The role requires flexible scheduling, leadership of 2+ salaried and 70+ indirect employees, and strong problem-solving and analytical skills.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Experience leading teams in high-volume operations.
• Experience scoping and implementing process improvements.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment where the noise level varies and can be loud.
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments).
• Continuously climb and descend stairs (applies to sites with stairs).

Skills

Performance metrics

Problem solving

Analytical skills

Customer service

Communication skills

Interpersonal skills

Team leadership

Education

Bachelor’s or Master’s in Engineering/Operations/Supply Chain/Logistics

Tools

Lean process

Kaizen

Six Sigma

Job description

Amazon.com Services LLC in Bristol, Indiana is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, driving safety, quality, productivity, and on-time delivery. You will mentor teams, manage projects with site and regional impact, and use data-driven decisions to optimize operations.

The role requires flexible scheduling, leadership of 2+ salaried and 70+ indirect employees, and strong problem-solving and analytical skills.