Operations Manager: Lead Teams, Drive Delivery & Quality

Amazon Inc.; Union City (GA); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Sign-on payments

Restricted stock units (RSUs)

Health insurance

401(k) matching

Parental leave

Job summary

Amazon.com Services LLC in Union City, GA is seeking an Operations Manager to lead a team of salaried and hourly staff, ensure on-time deliveries, and drive safety and quality.

You will mentor your team, manage performance, and partner with safety, HR, and other teams to meet business goals while working a flexible schedule.

The role includes lifting up to 49 pounds, standing up to 12 hours, and opportunities with RSUs and comprehensive benefits.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your team
• Lead large-scope projects with site and regional impact
• Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
• Work in an environment where the noise level varies and is subject to variable temperatures and weather
• Work a flexible schedule (weekends and/or overnight shifts)
• 1+ years of performance metrics, process improvement or lean techniques experience

Skills

Employee management

Performance management

Team leadership

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Amazon.com Services LLC in Union City, GA is seeking an Operations Manager to lead a team of salaried and hourly staff, ensure on-time deliveries, and drive safety and quality.

You will mentor your team, manage performance, and partner with safety, HR, and other teams to meet business goals while working a flexible schedule.

The role includes lifting up to 49 pounds, standing up to 12 hours, and opportunities with RSUs and comprehensive benefits.