Last Mile Operations Manager - Data-Driven Team Leader

Amazon; Union City (GA); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Union City, GA, is seeking an Operations Manager to lead a mixed team of salaried and hourly staff, ensuring on-time delivery and high safety and quality standards.

You will drive data-driven improvements, develop productivity plans, and collaborate with Safety, Loss Prevention, HR to meet business goals while managing a dynamic, 12-hour shift environment with occasional weekends or overnights.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your team.
• Lead large-scope projects with site and regional impact.
• Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.
• Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments).
• Work a flexible schedule (weekends and/or overnight shifts).

Skills

People management

Performance management

Flexible schedule

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Amazon.com Services LLC in Union City, GA, is seeking an Operations Manager to lead a mixed team of salaried and hourly staff, ensuring on-time delivery and high safety and quality standards.

You will drive data-driven improvements, develop productivity plans, and collaborate with Safety, Loss Prevention, HR to meet business goals while managing a dynamic, 12-hour shift environment with occasional weekends or overnights.