Senior Operations Leader: Scale, People & Process Excellence

Amazon Inc.; Union City (GA); On-site; USD 135,000 - 183,000; Full time

Job summary

Amazon.com Services LLC is seeking a Senior Operations Manager in Union City, GA, to lead a large, fast-paced fulfillment operation. The role combines strategy with hands-on people management, driving safety, quality, productivity, and customer experience across salaried and hourly staff.

You will mentor leaders, collaborate with HR, Finance, Safety and IT, and oversee a multi-building operation with growth potential across the network.

Qualifications

• Bachelor's degree or equivalent.
• 7+ years of direct management experience in a manufacturing, production, distribution, or logistics environment.

Responsibilities

• Owns and delivers the operational budget for functional area including safety, productivity, financial and labor planning.
• Provides strategic long-term planning (3, 6, and 12 months) including labor planning and peak season planning.
• Drives continuous improvement projects to optimize operations and improve productivity; coordinates with other leaders to drive efficiencies and cost savings.

Skills

Leadership

Strategic planning

Operations management

Education

Bachelor's degree or equivalent

MBA or Master’s degree preferred

Job description

Amazon.com Services LLC is seeking a Senior Operations Manager in Union City, GA, to lead a large, fast-paced fulfillment operation. The role combines strategy with hands-on people management, driving safety, quality, productivity, and customer experience across salaried and hourly staff.

You will mentor leaders, collaborate with HR, Finance, Safety and IT, and oversee a multi-building operation with growth potential across the network.