Operations Manager - Lead Teams, Drive Delivery & Growth

Amazon Jobs; Taunton (MA); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon Jobs in Taunton, MA seeks an Operations Manager to lead a mixed team of salaried and hourly staff. You will guide performance, drive productivity, and ensure safety and delivery promises are met across First/Middle/Last mile workflows.

You will mentor teams, manage projects with site/regional impact, and work with Safety, Engineering, HR, and Quality Assurance to meet business objectives. Flexibility for shifts including weekends may be required.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon (blue badge/FTE) experience.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.

Skills

People management

Performance management

Lean techniques

Education

Bachelor's degree or equivalent

2+ years Amazon experience (blue badge/FTE)

Job description

Amazon Jobs in Taunton, MA seeks an Operations Manager to lead a mixed team of salaried and hourly staff. You will guide performance, drive productivity, and ensure safety and delivery promises are met across First/Middle/Last mile workflows.

You will mentor teams, manage projects with site/regional impact, and work with Safety, Engineering, HR, and Quality Assurance to meet business objectives. Flexibility for shifts including weekends may be required.