Operations Manager - Lead Teams, Boost Productivity

Amazon; Bedford (OH); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Bedford, OH is seeking an Operations Manager to lead a mixed team of salaried and hourly staff. You will drive safety, quality, productivity, and on-time customer delivery while guiding cross-functional partners to achieve site objectives.

The role emphasizes mentoring, data-driven planning, and scalable process improvements across First/Middle/Last Mile operations in a growing fulfillment network.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Flexible schedule including weekends, nights, and holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet objectives.

Skills

People management

Data-driven decision-making

Project leadership

Process improvement

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Bedford, OH is seeking an Operations Manager to lead a mixed team of salaried and hourly staff. You will drive safety, quality, productivity, and on-time customer delivery while guiding cross-functional partners to achieve site objectives.

The role emphasizes mentoring, data-driven planning, and scalable process improvements across First/Middle/Last Mile operations in a growing fulfillment network.