Operations Manager — Lead Teams, Elevate Delivery

Amazon Inc.; Bedford (OH); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon.com Services LLC in Bedford, OH is seeking an Operations Manager to lead a mixed team of salaried and hourly staff, ensuring safety, quality, and timely customer deliveries. You will drive productivity and efficiencies through data-driven decisions and cross-functional collaboration.

Responsibilities include mentoring the workforce, leading large-scale projects, and partnering with Safety, Engineering, Loss Prevention, QA, and HR to meet business objectives while adapting to variable

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet business objectives.
• Lift up to 49 pounds and stand/walk for long periods.

Skills

Employee management

Performance management

Flexible scheduling

Team leadership

Education

Bachelor's degree or equivalent

Tools

Lean techniques

Job description

Amazon.com Services LLC in Bedford, OH is seeking an Operations Manager to lead a mixed team of salaried and hourly staff, ensuring safety, quality, and timely customer deliveries. You will drive productivity and efficiencies through data-driven decisions and cross-functional collaboration.

Responsibilities include mentoring the workforce, leading large-scale projects, and partnering with Safety, Engineering, Loss Prevention, QA, and HR to meet business objectives while adapting to variable