Operations Manager - Lead Records & Compliance (On-Site)

FWI (FedWriters, Inc.); Harrisonburg (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Long-term and Short-term Disability

Life Insurance

401(k) Plan

Holiday Pay

Paid Time Off

Job summary

FWI (FedWriters, Inc.) is seeking an Operations Manager to oversee daily records operations at the Harrisonburg File Storage Facility for NRC and ES-1 sites. You will lead onsite staff, address customer concerns, and implement procedures to ensure accurate, timely processing, while coordinating with government representatives.

The role requires a degree or PMP, 3+ years of relevant management experience, and ability to obtain Six Sigma Green Belt within 180 days.

Qualifications

• Bachelor's degree or PMP certification in lieu of degree.
• Minimum 3 years of project/operations/site/production management experience within the last 5 years.
• Six Sigma Green Belt certification or ability to obtain within 180 days of contract award.
• Must pass a federal suitability/background investigation.

Responsibilities

• Manage day-to-day operations at the NRC and NRC Extension Site-1 (ES-1).
• Serve as backup to the Program Manager in their absence.
• Address operational concerns and monitor customer satisfaction.
• Develop and implement operational procedures and policies.
• Analyze training needs and coordinate staff development.
• Present oral briefings and written reports to Government oversight personnel.
• Draft and revise standard operating procedures (SOPs).
• Respond to time-sensitive issues and demonstrate sound decision-making under pressure.
• Coordinate project activities with contractor and Government representatives.

Skills

Project/Operations Management

Education

Bachelor's degree or PMP certification in lieu of degree

Job description

FWI (FedWriters, Inc.) is seeking an Operations Manager to oversee daily records operations at the Harrisonburg File Storage Facility for NRC and ES-1 sites. You will lead onsite staff, address customer concerns, and implement procedures to ensure accurate, timely processing, while coordinating with government representatives.

The role requires a degree or PMP, 3+ years of relevant management experience, and ability to obtain Six Sigma Green Belt within 180 days.