On-Site Records Operations Manager – Lead & Optimize

FedWriters, Inc.; Lee's Summit (MO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Long-term and Short-term Disability

Life Insurance

401(k) Plan

Holiday Pay

Paid Time Off

Job summary

FedWriters, Inc. is seeking an Operations Manager to oversee daily records operations at the National Records Center in Lee's Summit, MO.

The role includes managing onsite staff, monitoring customer satisfaction, and implementing standard operating procedures to ensure timely, accurate records processing. The position requires a Bachelor's degree or PMP, a minimum of 3 years in operations management, and a Six Sigma Green Belt with eligibility to obtain within 180 days.

Qualifications

• Bachelor's degree in program management, business or related field or PMP certification in lieu of degree.
• Minimum 3 years of project/operations/site/production management experience within the last 5 years.
• Six Sigma Green Belt certification required or must obtain within 180 days of contract award.
• Must pass a federal suitability/background investigation.

Responsibilities

• Manage day-to-day operations at the NRC and ES-1.
• Address operational concerns and monitor customer satisfaction.
• Develop and implement operational procedures and policies.
• Analyze training needs and coordinate staff development.
• Present oral briefings and written reports to Government oversight personnel.
• Draft and revise standard operating procedures (SOPs).
• Coordinate project activities with contractor and Government representatives.

Skills

Project management

Federal background check

Education

Bachelor's degree or PMP certification in lieu

Job description

FedWriters, Inc. is seeking an Operations Manager to oversee daily records operations at the National Records Center in Lee's Summit, MO.

The role includes managing onsite staff, monitoring customer satisfaction, and implementing standard operating procedures to ensure timely, accurate records processing. The position requires a Bachelor's degree or PMP, a minimum of 3 years in operations management, and a Six Sigma Green Belt with eligibility to obtain within 180 days.