Operations Manager - Lead Fast-Paced Guest Experience

Andretti Karting; Schaumburg (IL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive Pay

Growth Opportunities

Flexible Scheduling

401(k) with 4.5% Company Match

Medical, Dental & Vision Insurance

Paid Time Off

Job summary

Andretti Indoor Karting & Games is seeking an energetic Operations Manager to lead a venue-wide team across Arcade, F&B, Events, or The Starting Line. You will drive service excellence, manage daily operations, and ensure a safe, clean, and memorable guest experience.

This hands-on role requires bold leadership, accountability, and the ability to move quickly in a fast-paced entertainment environment. Reports to the General Manager and helps shape guest satisfaction at scale.

Qualifications

• Experience in hospitality or entertainment operations.
• Proven leadership and guest-service focus.

Responsibilities

• Oversee venue-wide operations across Arcade, F&B, Events, or The Starting Line.
• Drive service excellence and guest satisfaction.
• Lead a dynamic team, set priorities, and optimize daily operations.
• Ensure a safe, clean, and memorable guest experience.

Skills

Operations leadership

Guest service

Team building

Strategic planning

Job description

Andretti Indoor Karting & Games is seeking an energetic Operations Manager to lead a venue-wide team across Arcade, F&B, Events, or The Starting Line. You will drive service excellence, manage daily operations, and ensure a safe, clean, and memorable guest experience.

This hands-on role requires bold leadership, accountability, and the ability to move quickly in a fast-paced entertainment environment. Reports to the General Manager and helps shape guest satisfaction at scale.