Operations Manager – Family Entertainment Center

Andretti Indoor Karting & Games; Schaumburg (IL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Quarterly bonus up to $6,000

Medical, Dental & Vision Insurance

Health Savings Account

Paid vacation and sick time

401(k) with company match

Life Insurance

Short-Term and Long-Term Disability保险

Accident and Critical IllnessInsurance

Job summary

Andretti Indoor Karting & Games is seeking an energetic Operations Manager to lead one core department (Arcade, F&B, Events, or The Starting Line) and drive exceptional guest service across the venue. This hands-on role oversees daily operations, staffing, training, scheduling, cleanliness, repair and safety to deliver a memorable guest experience.

You will coach hourly staff, manage labor costs, inventory and cash control, and partner with Sales and Events to plan group activities.

Qualifications

• Eligible to work in the U.S.
• At least 18 years old and high school diploma or equivalent.
• Strong written and verbal communication and leadership skills.
• Ability to work nights, weekends and holidays.
• Energetic, guest-focused and committed to operational excellence.

Responsibilities

• Lead and inspire department teams with integrity and focus on guest service.
• Oversee daily operations including staffing, scheduling, cleanliness, maintenance and safety.
• Own and manage a core department while supporting the overall venue.
• Coach hourly staff and provide performance feedback.
• Monitor labor costs, inventory and cash control.
• Collaborate with Sales and Events to plan and execute group events.
• Maintain a clean, guest-ready facility meeting brand standards.
• Uphold safety and sanitation protocols and health code compliance.

Skills

Leadership

Communication

Organizational skills

Guest-focused

Flexibility

Education

High school diploma or equivalent

Job description

Andretti Indoor Karting & Games is seeking an energetic Operations Manager to lead one core department (Arcade, F&B, Events, or The Starting Line) and drive exceptional guest service across the venue. This hands-on role oversees daily operations, staffing, training, scheduling, cleanliness, repair and safety to deliver a memorable guest experience.

You will coach hourly staff, manage labor costs, inventory and cash control, and partner with Sales and Events to plan group activities.