Operations Supervisor — Lead Team & Guest Experience

Kart Directory; Orlando (FL); Hybrid; USD 44,000 - 60,000; Full time

Benefits offered by this job

Top Pay

Flexible Schedules

Medical Coverage

Health Savings Account

Vacation & Sick Time

401k

Job summary

Andretti Indoor Karting & Games is seeking an Operations Supervisor to lead daily operations, coach hourly staff, and uphold safety and service standards across the facility. You will work with the operations managers to drive guest satisfaction and store performance.

The role requires hands-on leadership, strong communication, and the ability to manage a dynamic entertainment environment with attention to cost control and high quality guest experiences.

Qualifications

• Guest service experience preferred.
• Drug test and background check required prior to employment.
• Ability to lift up to 50 lbs and stand for extended periods.
• Flexible schedule, including holidays, nights and weekends.

Responsibilities

• Manage daily operations including staffing, scheduling, labor, and service quality.
• Maximize daily sales while controlling costs and cash handling.
• Maintain opening and closing duties and ensure cleanliness of departments.
• Interact with guests to enhance the experience and handle guest relations.

Skills

Guest service

Leadership

Team management

Communication

Job description

Andretti Indoor Karting & Games is seeking an Operations Supervisor to lead daily operations, coach hourly staff, and uphold safety and service standards across the facility. You will work with the operations managers to drive guest satisfaction and store performance.

The role requires hands-on leadership, strong communication, and the ability to manage a dynamic entertainment environment with attention to cost control and high quality guest experiences.