Operations Manager - Lead Teams, Boost Productivity

Amazon; Windsor (CT); On-site; USD 90,000 - 125,000; Full time

Job summary

Amazon.com Services LLC is seeking an Operations Manager to lead and develop a team of salaried and hourly colleagues. You will drive safety, quality, and delivery performance through hands-on coaching and data-driven decisions.

You will manage end-to-end workflows across first mile, middle mile, and last mile, building productivity plans and collaborating with Safety, Engineering, and HR to meet business objectives. You may lift up to 49 pounds and stand for long periods during shifts.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• Flexible schedule including weekends/nights/holidays.

Responsibilities

• Lead and mentor salaried and hourly teams, improving safety and quality.
• Drive productivity plans using forecasts and load balancing.
• Collaborate with Safety, Engineering, HR to meet business objectives.
• Ensure on-time customer deliveries and performance goals.

Skills

People management

Leadership

Analytical skills

Customer service

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC is seeking an Operations Manager to lead and develop a team of salaried and hourly colleagues. You will drive safety, quality, and delivery performance through hands-on coaching and data-driven decisions.

You will manage end-to-end workflows across first mile, middle mile, and last mile, building productivity plans and collaborating with Safety, Engineering, and HR to meet business objectives. You may lift up to 49 pounds and stand for long periods during shifts.