Operations Manager - La Cantera

brobstongroup.com - Jobboard; San Antonio (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking an Operations Manager in San Antonio, Texas. This role is instrumental in overseeing non-selling functions of the store including payroll, inventory, and customer service. The ideal candidate will have proven leadership skills and experience in managing store operations effectively.

Applicants should be adept at fostering a cohesive team environment while ensuring operational compliance and excellence in service. The position involves responsibilities such as staff training, managing inventory processes, and maintaining accurate operational reports.

Qualifications

• Proven ability to manage operations including payroll and customer service.
• Ability to produce accurate operational reports.
• Strong leadership skills to develop and train workforce.

Responsibilities

• Oversee compliance with company policies and record-keeping procedures.
• Train and manage associates on POS and safety protocols.
• Monitor inventory accuracy and conduct regular cycle counts.
• Manage payroll support and associate scheduling.

Skills

Store operations management

Payroll management

Customer service

Inventory control

Leadership

Tools

POS systems

Inventory control systems

Office equipment

Job description

Summary

The Operations Manager is a member of the boutique leadership team responsible for managing the non-selling functions of the store. This role oversees payroll, POS operations, shipping and receiving, after-sales service, loss prevention, supply ordering, expense control, and facilities maintenance. The manager ensures operational accuracy and security while coordinating with corporate distribution and inventory control.

Responsibilities

• Oversee compliance with company policies, security, inventory management, and record‑keeping procedures.
• Train, coach, and manage associates on POS procedures, returns, alterations, safety, and security protocols.
• Monitor accuracy of receiving, transfers, damages, and return‑to‑vendor processes to maintain inventory integrity.
• Conduct regular inventory cycle counts and coordinate with central distribution and corporate inventory control.
• Manage payroll support, associate scheduling, and adherence to payroll budgets.
• Lock and secure the store and ensure opening/closing and security procedures are followed.
• Oversee facilities maintenance and operation of store equipment and systems.

Requirements

• Proven ability to manage store operations including payroll, customer service, shipping/receiving, alterations, and facilities.
• Ability to produce and maintain operational reports and accurate records.
• Proficiency with POS systems, inventory control systems, and related office equipment.
• Strong leadership skills to develop, train, and organize the workforce effectively.
• Ability to prioritize, exercise judgment and discretion, and deliver outstanding customer service in a fast‑paced environment.