Operations Manager I: Fleet & Customer Service Leader

J.B. Hunt Transport Services, Inc.; Pennsylvania, United States, Northern America, Americas; Hybrid; USD 80.000 - 110.000; Vollzeit

Benefits dieser Stelle

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Disability coverage

Paid time off

Paid parental leave

Six paid holidays

Zusammenfassung

J.B. Hunt Transport Services, Inc. in Kentucky seeks a Manager I, Operations to oversee a single site/account, supervising support staff and drivers.

You will optimize assets through budget analysis, ensure customer satisfaction, and coordinate across shifts including nights and weekends. Responsibilities include forecasting freight volumes, coordinating capacity, monitoring KPIs, and presenting mid-year reviews.

Qualifikationen

• Bachelor's degree or equivalent experience in business/management, supply chain, or finance.
• 3–4 years supervisory experience with a high school diploma or 1–2 years supervisory with a Bachelor's degree.
• Valid driver's license with a clean motor vehicle record as per company standards.
• Willingness to work nights/weekends and travel as needed; sponsorship not offered.

Aufgaben

• Promote and maintain a positive work environment to improve operational efficiency and driver retention.
• Forecast freight volumes and capacity needs; adjust coverage for seamless fleet operations.
• Audit processes and implement improvements for day-to-day operations.
• Communicate with customers and internal teams to resolve issues promptly.
• Manage fleet operations including driver board coverage, safety, and compliance.
• Analyze financial performance and prepare quarterly and annual reviews.
• Prepare and monitor reports on KPIs and variance analyses.
• Ensure Safety and DOT training compliance.
• Develop employee performance and recognition programs.

Kenntnisse

Supervisory experience

Budget analysis

Problem solving

Driver management

Shift flexibility

Ausbildung

Bachelor's Degree in Business Administration/Management

Supply Chain Management

Finance

High School Diploma/GED

Tools

Excel

Jobbeschreibung

J.B. Hunt Transport Services, Inc. in Kentucky seeks a Manager I, Operations to oversee a single site/account, supervising support staff and drivers.

You will optimize assets through budget analysis, ensure customer satisfaction, and coordinate across shifts including nights and weekends. Responsibilities include forecasting freight volumes, coordinating capacity, monitoring KPIs, and presenting mid-year reviews.