Operations Manager — Growth, Safety & Team Leadership

Diamond K Services Inc.; Fairfax (VA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Job summary

Diamond K Services Inc. is seeking a hands-on manager to oversee daily production, scheduling, and distribution of work orders while supervising window cleaning crews. You will recruit, train, and develop staff, conduct weekly safety training, and ensure high quality service for commercial accounts.

The role includes coordinating payments, deposits, and processing, plus driving growth through cold-call sales and meeting sales targets. Local candidates in Fairfax area preferred.

Qualifications

• Excellent organizational skill.
• Previous management experience preferred.
• Excellent interpersonal skills and ability to motivate others to perform assigned tasks.
• Ability to prioritize and assign responsibilities to others.
• Good oral and written communication skills.
• Team building skills.
• Experience selling and/or working with customers preferred.
• Ability to train others.

Responsibilities

• Manage daily production including scheduling and distribution of work orders and ensure all work orders are complete each week.
• Inventory window cleaning equipment and ensure functionality of equipment.
• Manage commercial account work and coordinate with customer contacts.
• Handle payments, deposits, and processing.
• Manage cleaners including performance reviews, discipline and recognition.
• Manage recruitment, hiring and training of window cleaners.
• Conduct weekly safety training for window cleaners and document all safety incidents.
• Strategically and systematically develop a commercial customer base through direct cold-call sales effort and follow up phone calls.
• Weekly, monthly, quarterly, or annual sales goals to meet.
• Clean windows as needed.

Skills

Organizational skill

People management

Team motivation

Communication skills

Prioritization

Sales/customer engagement

Driver’s license

Job description

Diamond K Services Inc. is seeking a hands-on manager to oversee daily production, scheduling, and distribution of work orders while supervising window cleaning crews. You will recruit, train, and develop staff, conduct weekly safety training, and ensure high quality service for commercial accounts.

The role includes coordinating payments, deposits, and processing, plus driving growth through cold-call sales and meeting sales targets. Local candidates in Fairfax area preferred.