Operations Manager

Diamond K Services Inc.; Fairfax (VA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Job summary

Diamond K Services Inc. is seeking a hands-on manager to oversee daily production, scheduling, and distribution of work orders while supervising window cleaning crews. You will recruit, train, and develop staff, conduct weekly safety training, and ensure high quality service for commercial accounts.

The role includes coordinating payments, deposits, and processing, plus driving growth through cold-call sales and meeting sales targets. Local candidates in Fairfax area preferred.

Qualifications

• Excellent organizational skill.
• Previous management experience preferred.
• Excellent interpersonal skills and ability to motivate others to perform assigned tasks.
• Ability to prioritize and assign responsibilities to others.
• Good oral and written communication skills.
• Team building skills.
• Experience selling and/or working with customers preferred.
• Ability to train others.

Responsibilities

• Manage daily production including scheduling and distribution of work orders and ensure all work orders are complete each week.
• Inventory window cleaning equipment and ensure functionality of equipment.
• Manage commercial account work and coordinate with customer contacts.
• Handle payments, deposits, and processing.
• Manage cleaners including performance reviews, discipline and recognition.
• Manage recruitment, hiring and training of window cleaners.
• Conduct weekly safety training for window cleaners and document all safety incidents.
• Strategically and systematically develop a commercial customer base through direct cold-call sales effort and follow up phone calls.
• Weekly, monthly, quarterly, or annual sales goals to meet.
• Clean windows as needed.

Skills

Organizational skill

People management

Team motivation

Communication skills

Prioritization

Sales/customer engagement

Driver’s license

Job description

Benefits

• Health insurance


• Training & development


• Vision insurance


• 401(k)


• 401(k) matching


• Bonus based on performance


• Dental insurance

Job Description

• Manage daily production including scheduling and distribution of work orders and ensure all work orders are complete each week


• Inventory window cleaning equipment and ensure functionality of equipment


• Manage commercial account work and coordinate with customer contacts


• Handle payments, deposits, and processing


• Manage cleaners including performance reviews, discipline and recognition


• Manage recruitment, hiring and training of window cleaners


• Conduct weekly safety training for window cleaners and document all safety incidents


• Strategically and systematically develop a commercial customer base through direct cold-call sales effort and follow up phone calls


• Weekly, monthly, quarterly, or annual sales goals to meet


• Clean windows as needed

Physical Requirements

• Able to stand on feet for long periods of time


• Able to lift up to 60 lbs.


• Able to do repetitive motion with hands, wrist and arms


• Able to work with arms above head


• Able to bend and squat to ground level


• Able to work in temperatures ranging from 0 to 110 degrees


• Able to assemble, lift and climb ladders up to 30 feet

Job Requirements

• Excellent organizational skill


• Previous management experience preferred


• Excellent interpersonal skills and ability to motivate others to perform assigned tasks


• Ability to prioritize and assign responsibilities to others


• Good oral and written communication skills


• Team building skills


• Experience selling and/or working with customers preferred


• Ability to train others


• Valid driver’s license


• Reliable transportation


• Liability car insurance


• Live in Fairfax, Arlington or Loudoun Counties

FISH offers

• On-the-job training


• No nights or weekends


• Competitive salary and bonus opportunities


• Uniforms furnished

Compensation

Salary - $40K Plus Bonus & Incentives - Total Package up to $70K

This is a full time position