General Operations Manager

Janiking; Gulfport (MS); On-site; USD 45,000 - 65,000; Full time

Job summary

Janiking is seeking an Assistant Operations Manager to lead daily operations in our commercial cleaning division. You will guide planning, staffing, scheduling, and quality control across multiple facilities to meet client expectations.

The role emphasizes hands-on leadership, staff development, and proactive problem solving, with a requirement to manage nights and weekends across locations. A strong customer-first mindset and reliable transportation are essential.

Qualifications

• Proven leadership and management experience.
• Ability to work autonomously and manage multiple sites.
• Strong focus on customer satisfaction and experience.
• Excellent written and verbal communication with good time management.

Responsibilities

• Provide leadership for daily operations and strategic planning.
• Hire, train, and develop staff; conduct employee reviews.
• Organize and manage staff schedules; disciplinary actions as needed.
• Visit facilities to ensure quality and client satisfaction.
• Address customer issues promptly and communicate transparently with the team.
• Maintain inventory of supplies and perform duties when needed.
• Be flexible to work nights/weekends and at multiple locations.

Skills

Leadership

Team management

Communication

Time management

Attention to detail

Customer service

Autonomy

Job description

Job description:

Our expanding company is seeking to hire an Assistant Operations Manager in commercial cleaning to join our leadership team. You will be in charge of providing inspired leadership for the daily operation of the company.

Operations Manager responsibilities include:

• Making important planning and strategy decisions to ensure quality work and top performance
• Hiring, training, and developing new employees
• Providing inspired leadership and direction to all employees
• Preparing and presenting employee reviews
• Organizing and maintaining employee schedule
• Taking disciplinary action when necessary
• Visits to facilities to inspect all work performed to ensure it meets company standards and client expectations
• Manage and resolve customer issues to their overall satisfaction
• Promptly respond to any customer inquiries and take action as soon as possible
• Transparent communication with other team members regularly, hold self accountable and accept feedback from team members
• Manage inventory of supplies
• Perform other duties and responsibilities, as assigned
• Fill in as needed at various facilities and willingness to engage in hands-on work when team is short-staffed or behind schedule

Requirements

• Must be self-motivated and possess the desire for self-development
• Have the ability to work autonomously when required
• Possess strong leadership skills and ability to be a team player
• Be dedicated to customer satisfaction and a great customer experience
• Strong attention to detail
• Excellent written and verbal communication skills with good time management and organization skills
• Must have a valid drivers license and be able to pass a background
• You must be able to pass a drug and background check!
• Must have management experience
• Must have own transportation and be able to work nights and weekends

Job Types: Full-time,

Work Location: multiple locations