Operations Manager, Washing Services – Lead Field Teams

Cloute-Inc.; Fort Atkinson (WI); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k) with company match up to 3%

Benefits stipend

Company vehicle provided for business

Job summary

Cloute-Inc. is seeking an experienced Manager of Washing Services to lead the washing division, overseeing window cleaning, exterior washing, and related exterior-maintenance services across residential and commercial properties in southeastern Wisconsin.

This hands-on leadership role manages field teams, scheduling, equipment, safety, quality, and customer satisfaction while driving revenue, margins, and operational efficiency.

Qualifications

• Hands-on leadership in washing/exterior maintenance operations.
• Experience leading, coaching, and developing service teams.
• Strong people-management, customer-service, and problem-solving skills.
• Ability to manage schedules, field teams, equipment, and safety.

Responsibilities

• Manage the Washing Division, including window cleaning, exterior washing, and related services.
• Lead 8–10 technicians during the slow season and 15–20 during peak season.
• Oversee Customer Service Coordinators and daily scheduling.
• Manage equipment, vehicles, quality control, safety, and field support.
• Ensure high-quality service and compliance with safety standards.
• Establish KPIs for revenue, margins, and customer satisfaction.
• Sell washing services through in-home and recurring estimates.

Skills

Window cleaning

Power washing

Exterior cleaning

People management

Operations leadership

Customer service

Job description

Cloute-Inc. is seeking an experienced Manager of Washing Services to lead the washing division, overseeing window cleaning, exterior washing, and related exterior-maintenance services across residential and commercial properties in southeastern Wisconsin.

This hands-on leadership role manages field teams, scheduling, equipment, safety, quality, and customer satisfaction while driving revenue, margins, and operational efficiency.