Operations Manager

Andretti Indoor Karting & Games; Schaumburg (IL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Quarterly bonus up to $6,000

Medical, Dental & Vision Insurance

Health Savings Account

Paid vacation and sick time

401(k) with company match

Life Insurance

Short-Term and Long-Term Disability保险

Accident and Critical IllnessInsurance

Job summary

Andretti Indoor Karting & Games is seeking an energetic Operations Manager to lead one core department (Arcade, F&B, Events, or The Starting Line) and drive exceptional guest service across the venue. This hands-on role oversees daily operations, staffing, training, scheduling, cleanliness, repair and safety to deliver a memorable guest experience.

You will coach hourly staff, manage labor costs, inventory and cash control, and partner with Sales and Events to plan group activities.

Qualifications

• Eligible to work in the U.S.
• At least 18 years old and high school diploma or equivalent.
• Strong written and verbal communication and leadership skills.
• Ability to work nights, weekends and holidays.
• Energetic, guest-focused and committed to operational excellence.

Responsibilities

• Lead and inspire department teams with integrity and focus on guest service.
• Oversee daily operations including staffing, scheduling, cleanliness, maintenance and safety.
• Own and manage a core department while supporting the overall venue.
• Coach hourly staff and provide performance feedback.
• Monitor labor costs, inventory and cash control.
• Collaborate with Sales and Events to plan and execute group events.
• Maintain a clean, guest-ready facility meeting brand standards.
• Uphold safety and sanitation protocols and health code compliance.

Skills

Leadership

Communication

Organizational skills

Guest-focused

Flexibility

Education

High school diploma or equivalent

Job description

Reports to: General Manager/Assistant General Managers

POSITION OVERVIEW

Andretti Indoor Karting & Games is seeking an energetic and experienced Operations Manager. This hands-on, fast-paced role will oversee a department (Arcade, F&B, Events, or The Starting Line). You will be responsible for driving service excellence, leading a dynamic team, managing daily operations, and ensuring a safe, clean, and memorable guest experience across the venue.

Andretti Indoor Karting & Games – AIKG can get you on the track for your winning management career! Andretti Indoor Karting & Games (AIKG) isa rapidly growing Family Entertainment company. AIKG locationsfeature high-speed, high-tech indoor Karting on multilevel tracks, multi-player immersive Virtual Reality Simulators, Arcade fun, and amazing restaurants & event spaces featuring scratch cocktails and culinary creations crafted in our kitchens.

KEY RESPONSIBILITIES

• Lead and inspire department teams with integrity, accountability, and a focus on legendary guest service
• Oversee daily operations including staffing, training, scheduling, cleanliness, repair and maintenance, and safety
• Own and manage a core department (e.g., The Starting Line, Arcade, Events, F&B) while supporting the overall facility
• Empower and develop hourly staff through clear communication, coaching, and performance feedback
• Monitor and manage labor costs, inventory, and cash control in alignment with company goals
• Partner with the Sales and Events Teams to ensure successful planning and execution of group events
• Maintain a clean, organized, and guest-ready facility that meets brand standards
• Uphold safety and sanitation protocols while ensuring health code compliance
• Foster a motivated and positive work environment aligned with AIKG values and culture
• Continuously seek opportunities to improve processes, service, and team performance
• Always support the Andretti Indoor Karting and Games Motto “Striving for Perfection: Achieving Excellence.”

QUALIFICATIONS

Required:

• Eligible to work in the U.S.
• At least 18 years of age
• High school diploma or equivalent
• Strong written and verbal communication, organizational, and leadership skills
• Ability to work flexible hours including nights, weekends, and holidays
• Energetic and guest-focused with a commitment to operational excellence

Preferred:

• 2+ years of management experience in high-volume entertainment, hospitality, or restaurant settings
• Proven ability to lead teams, manage multiple priorities, and deliver resultslid>
• Experience with scheduling, cost control, and employee development and training
• Salary from $60,000 - $65,000
• Exciting Bonus opportunities paid quarterly, up to $6,000 per year
• AIKG has the BEST staff, so managers workwith and lead motivated professionals!
• Personal/Family Medical, Dental and Vision Insurance Coverage
• $1200 company paid Health Savings Account
• Vacation and Sick time accrued during the first year
• 401k retirement program with generous company match
• Company provided Life Insurance
• Company provided Short-Term and Long-Term Disability Insurance
• Accident, Critical Illness and Voluntary Life Insurance

PHYSICAL REQUIREMENTS

• Walk or stand for extended periods of time
• The ability to communicate quickly and accurately
• Must be able to lift up to 15lbs on a regular basis
• Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs
• The work environment may include bright, dim or flashing lights and loud sounds
• Requires manual dexterity to use and operate all necessary equipment
• Be able to understand, follow and maintain safety standards at all times

Join a fast-growing company where leadership meets entertainment! For further information about Andretti Indoor Karting & Games, visit www.andrettikarting.com

Andretti Indoor Karting & Games – Put your career in the driver’s seat!