Operations Manager: Experience Systems & Vendor Lead

EXOS; Mountain View (CA); On-site; USD 53,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Disability benefits

Job summary

EXOS is seeking an Operations Manager to act as a strategic partner and oversee back-of-house operations for prioritized communities and spaces. You will connect spaces, programs, initiatives, and coaching platforms to empower Performance Managers and practitioners to deliver exceptional services.

The role emphasizes operational excellence, vendor relations, and improved stakeholder satisfaction, with on-site responsibilities 3–5 days per week and a comprehensive benefits package.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3-5 years of operations management or related field.
• Current CPR, AED and First Aid certification.
• On-site 3-5 days per week.

Responsibilities

• Operational Excellence: Ensure smooth operations and high stakeholder satisfaction by proactively implementing solutions to improve user experiences.
• Take ownership of resolving issues before they arise, removing roadblocks, and making informed decisions in the face of shifting priorities.
• Oversee facility operations and vendor relationships, including repairs, maintenance (R&M), supplies, and capital expenditures (CapEx).
• Deliver and implement resources, processes, and operational systems that support Performance Managers and Coaches in delivering community programs and services.
• Serve as a partner to the Community and Events managers - backend logistics for onsite events.

Skills

Operational Excellence

Vendor Management

Problem Solving

Communication

Education

Bachelor’s degree or equivalent experience

Tools

Google Workspace

Job description

EXOS is seeking an Operations Manager to act as a strategic partner and oversee back-of-house operations for prioritized communities and spaces. You will connect spaces, programs, initiatives, and coaching platforms to empower Performance Managers and practitioners to deliver exceptional services.

The role emphasizes operational excellence, vendor relations, and improved stakeholder satisfaction, with on-site responsibilities 3–5 days per week and a comprehensive benefits package.