Operations Lead: Experiences & Vendor Partnerships

Exos; Mountain View (WY); On-site; USD 53,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Life and disability benefits

Job summary

Exos is seeking an Operations Manager to serve as a strategic partner for a large global client and oversee back-of-house operations to ensure seamless delivery across communities and spaces. This role connects spaces, programs, initiatives, and coaching platforms, enabling Performance Managers and practitioners to deliver exceptional services.

The Operations Manager will drive operational excellence, manage vendor relationships, and enhance stakeholder satisfaction, aligning spaces, programs

Qualifications

• Bachelor’s degree or equivalent experience.
• 3–5 years of experience in operations management or related field.
• Current CPR, AED and First Aid certification.
• On-site 3–5 days per week.
• Strong problem-solving and decision-making skills, especially in ambiguous situations.
• Proven ability to manage facility operations and vendor relationships.
• Experience in community programming and stakeholder management.
• Excellent organizational and communication skills.
• Ability to work collaboratively with cross-functional teams.
• Proficient in Google Workspace.

Responsibilities

• Drive operational excellence across back-of-house operations.
• Manage facility operations and vendor relationships to ensure reliable service delivery.
• Develop resources and processes to improve efficiency and consistency.
• Provide community and events support to foster engagement and success.

Skills

Problem solving

Decision making

Communication

Collaboration

Google Workspace

Education

Bachelor’s degree or equivalent experience

Job description

Exos is seeking an Operations Manager to serve as a strategic partner for a large global client and oversee back-of-house operations to ensure seamless delivery across communities and spaces. This role connects spaces, programs, initiatives, and coaching platforms, enabling Performance Managers and practitioners to deliver exceptional services.

The Operations Manager will drive operational excellence, manage vendor relationships, and enhance stakeholder satisfaction, aligning spaces, programs