Operations Manager — Early-Stage Tech Startup (Equity & Benefits)

Diffraqtion; Somerville (MA); Hybride; USD 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Company equity options

Medical, dental and vision

Company 401K match

Company discounts

Unlimited PTO

Résumé du poste

Diffraqtion is seeking an Operations Manager to own day-to-day operations, facilities, events, contracting, accounting, IT, and executive support. You will thrive as a generalist, wearing many hats in a fast-moving early-stage tech startup environment.

The role requires coordinating with vendors, managing purchases, HR tasks, and day-to-day IT logistics while safeguarding company information and compliance.

Qualifications

• 5 - 7 years of experience in operations, office management, or executive support, ideally at an early-stage startup.
• Comfortable working in ambiguity and building processes from scratch rather than following established ones.
• Strong written and verbal communication skills, with sound judgement on when to elevate vs. handle independently.
• Experience with business software (Microsoft Office, QuickBooks or similar) at an admin level.
• Demonstrated ability to leverage AI tools (e.g., Claude / ChatGPT) to increase productivity and automate routine tasks.
• Comfortable handling sensitive or confidential information (HR, legal, financial, government contracting)

Responsabilités

• Design and maintain the office space and team areas.
• Coordinate with building management and various service providers.
• Serve as primary organizer for meetings, investor & customer visits, and team events.
• Support implementation of workplace safety and security policies.
• Manage office-related purchasing and inventory management.
• Support technical-related purchasing, order tracking, and supplier invoicing.
• Track supplier, vendor, customer and investor contracts.
• Assist with day-to-day IT logistics and data handling procedures.
• Support day-to-day HR activities including employee onboarding, payroll processing, and benefits enrollment.
• Process expense reports and reimbursements.
• Manage internal communications.
• Support marketing and publicity activities.
• Coordinate external events and travel arrangements.
• Compile and format materials for board meetings and investor updates
• Other responsibilities as required

Connaissances

Operations management

Executive support

Facilities management

Vendor management

IT logistics

HR support

Process improvement

Microsoft Office

QuickBooks

Outils

Microsoft Office

QuickBooks

Description du poste

Diffraqtion is seeking an Operations Manager to own day-to-day operations, facilities, events, contracting, accounting, IT, and executive support. You will thrive as a generalist, wearing many hats in a fast-moving early-stage tech startup environment.

The role requires coordinating with vendors, managing purchases, HR tasks, and day-to-day IT logistics while safeguarding company information and compliance.