Operations Manager – Dental Office

AGC Human Resources; Guaynabo (PR); On-site; USD 85,000 - 110,000; Full time

Job summary

AGC Human Resources is seeking an experienced Operations Manager to oversee the day-to-day operations of a leading dental practice, ensuring smooth clinical and administrative workflows and a best-in-class patient journey.

The ideal candidate will balance strategic planning with hands-on leadership, driving productivity, staff development, and a culture of accountability, teamwork, and service excellence across the patient lifecycle.

Responsibilities

• Oversee day-to-day operations of the dental practice to ensure productivity and patient flow.
• Lead clinical and administrative teams to deliver an exceptional patient experience and service quality.

Job description

Drive Operational Excellence. Elevate the Patient Experience. Lead a High-Performing Team.

Are you a strategic and results-driven leader who thrives in a fast-paced healthcare environment? We are seeking an experienced Operations Manager to oversee the day-to-day operations of a leading dental practice while creating an exceptional patient experience and fostering a culture of accountability, teamwork, and excellence.

This role serves as a key leader within the organization, ensuring operational efficiency, team alignment, financial performance, and outstanding customer service. The ideal candidate is passionate about people, process improvement, and delivering a best-class patient journey from the first interaction through ongoing care.

Position Summary

The Operations Manager is responsible for leading the daily operations of the dental practice, ensuring that clinical and administrative teams work collaboratively to achieve productivity goals, optimize patient flow, and deliver an exceptional patient experience.

This individual partners closely with the practice owner and department leaders to implement strategic initiatives, improve operational performance, support team development, and create a positive culture focused on service, growth, and continuous improvement.

The successful candidate is a proactive leader who can balance operational execution with long-term planning while maintaining a strong commitment to patient satisfaction and team engagement.