Dental Office Manager

Advanced Dental Management; Westwood (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

Advanced Dental Management in Westwood, MA, is seeking a Dental Office Manager to lead daily operations, coach a high-performing team, and elevate patient experience. This role partners with clinical leadership to meet practice goals and drive exceptional service.

The ideal candidate has dental management or healthcare leadership experience, strong communication, and a customer-first mindset. Competitive compensation and benefits offered in a patient-focused environment.

Qualifications

• Previous leadership or dental management experience.
• A passion for developing people and building engaged teams.
• Excellent communication and problem-solving skills.
• Strong organizational and multitasking abilities.
• A customer-first mindset with a commitment to exceptional service.
• Experience managing operations, budgets, KPIs, or team performance is a plus.
• Healthcare experience is welcomed but not required.

Responsibilities

• Lead, coach, and develop a high-performing team
• Foster a positive, accountable, and collaborative workplace culture
• Oversee day-to-day operations to ensure efficiency and exceptional patient care
• Monitor key performance metrics and identify opportunities for growth
• Manage scheduling, staffing, and workflow to maximize productivity
• Support financial performance through strong operational management
• Resolve patient concerns with professionalism and empathy
• Partner with clinical leadership to achieve practice goals
• Recruit, onboard, and mentor new team members

Skills

Leadership

Dental management

Staff development

Customer service

Communication

Operations

Job description

Dental Office Manager

Lead a Team. Elevate the Patient Experience. Make an Impact.

We're looking for an exceptional Practice Manager to lead the daily operations of a thriving, patient-focused healthcare practice. If you're a strong leader who enjoys coaching teams, improving processes, delivering outstanding customer service, and driving business results, we'd love to hear from you.

Whether your experience comes from dental, medical, veterinary, optical, retail, hospitality, or another service-focused industry, we're looking for someone who knows how to build high-performing teams and create an exceptional experience for both employees and customers.

What You'll Do

• Lead, coach, and develop a high-performing team


• Foster a positive, accountable, and collaborative workplace culture


• Oversee day-to-day operations to ensure efficiency and exceptional patient care


• Monitor key performance metrics and identify opportunities for growth


• Manage scheduling, staffing, and workflow to maximize productivity


• Support financial performance through strong operational management


• Resolve patient concerns with professionalism and empathy


• Partner with clinical leadership to achieve practice goals


• Recruit, onboard, and mentor new team members

What We're Looking For

• Previous leadership or Dental management experience


• A passion for developing people and building engaged teams


• Excellent communication and problem-solving skills


• Strong organizational and multitasking abilities


• A customer-first mindset with a commitment to exceptional service


• Experience managing operations, budgets, KPIs, or team performance is a plus


• Healthcare experience is welcomed but not required

Why Join Us?

• Competitive compensation


• Bonus opportunities


• Comprehensive benefits


• Paid time off and holidays


• 401(k)


• Professional development and career growth


• Supportive leadership and collaborative team culture


• The opportunity to make a meaningful impact every day

If you're an experienced leader who enjoys inspiring people, improving operations, and creating outstanding customer experiences, we'd love to meet you.

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