Dental Operations Leader: Elevate Patient Experience

ADP

San Juan (PR)

On-site

USD 70,000 - 100,000

Full time

4 days ago

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Job summary

ADP is seeking an experienced Operations Manager to oversee a leading dental practice, ensuring seamless daily operations and an exceptional patient experience. The role emphasizes accountability, teamwork, and continuous improvement across clinical and administrative teams.

The successful candidate will partner with practice leadership to implement strategic initiatives, improve performance, and cultivate a positive culture focused on service, growth, and patient satisfaction.

Qualifications

Bachelor's degree in business administration, Healthcare Administration, Management, Hospitality Management, or related field preferred.
Equivalent combination of education and relevant experience may be considered.
Minimum five years of progressive leadership experience in healthcare or a service-focused industry.

Responsibilities

Oversee daily operations of the dental practice to ensure efficiency and high-quality service.
Develop and implement operational strategies to support growth and long-term success.
Monitor workflow, scheduling, staffing needs, and resource utilization to maximize productivity.
Identify operational challenges and proactively implement solutions.
Foster a patient-centered culture focused on exceptional service and relationship building.
Collaborate with leadership to set priorities that support production and profitability.