Dental Operations Leader: Patient Experience & Growth

Agc Consulting; San Juan (PR); On-site; USD 65,000 - 90,000; Full time

Job summary

Agc Consulting is seeking an Operations Manager to lead the daily operations of a leading dental practice, ensuring a seamless patient journey and high-quality service. You will align clinical and administrative teams, balance productivity goals with exceptional customer care, and partner with practice leadership on strategic initiatives.

The role emphasizes patient satisfaction, team development, and continuous improvement in a fast-paced healthcare environment.

Qualifications

• Bachelor's degree in business administration, Healthcare Administration, Management, Hospitality Management, or related field preferred.
• Equivalent combination of education and relevant experience may be considered.

Responsibilities

• Oversee daily operations of the dental practice to ensure efficiency and high-quality service.
• Develop and implement operational strategies to support growth and long-term success.
• Monitor workflow, patient scheduling, staffing, and resource utilization to maximize productivity.
• Identify operational challenges and implement solutions to improve efficiency and outcomes.
• Coordinate facility maintenance, equipment functionality, and technology performance.
• Manage vendor relationships and support purchasing, inventory control, and supply management.
• Champion a patient-centered culture focused on exceptional service and relationship building.

Skills

Leadership

Team Management

Customer Service

Scheduling Systems

Financial Acumen

Education

Bachelors in Business

Healthcare Admin

Tools

Practice Management Software

Job description

Agc Consulting is seeking an Operations Manager to lead the daily operations of a leading dental practice, ensuring a seamless patient journey and high-quality service. You will align clinical and administrative teams, balance productivity goals with exceptional customer care, and partner with practice leadership on strategic initiatives.

The role emphasizes patient satisfaction, team development, and continuous improvement in a fast-paced healthcare environment.