Operations Manager: Data-Driven Team Leader

Amazon Inc.; Tallahassee (FL); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon Inc. in Tallahassee, FL is seeking an Operations Manager to lead and develop a team of salaried and hourly staff. You will drive safety, quality, productivity, and on-time delivery while leveraging data to improve processes and performance.

The role requires mentoring teams, coordinating with cross-functional groups, and working across First/Last mile operations. Weekend/nights/holidays may be required; physical work is typical in a fast-paced fulfillment environment.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• Flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet objectives.

Skills

Employee management

Performance management

Lean techniques

Kaizen

Six Sigma

Analytical skills

Customer service

Communication skills

Team leadership

Education

Bachelor's degree or equivalent

Job description

Amazon Inc. in Tallahassee, FL is seeking an Operations Manager to lead and develop a team of salaried and hourly staff. You will drive safety, quality, productivity, and on-time delivery while leveraging data to improve processes and performance.

The role requires mentoring teams, coordinating with cross-functional groups, and working across First/Last mile operations. Weekend/nights/holidays may be required; physical work is typical in a fast-paced fulfillment environment.