Fulfillment Operations Leader - Data-Driven Team Builder

Amazon Inc.; Tallahassee (FL); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Tallahassee, FL is seeking an Operations Manager to lead a mixed team of salaried and hourly staff. You will drive safety, quality, productivity, and on-time customer deliveries while guiding cross-functional partners and leveraging data to continually improve operations.

The role emphasizes building productivity plans, supporting a large workforce, and mentoring staff across shifts.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• Flexible schedule/shift including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, HR to meet objectives.

Skills

Leadership

Communication

Analytical thinking

Problem solving

Education

Bachelor's degree or equivalent

Bachelor’s or Master’s degree in Engineering/Operations/Logistics

Tools

Lean

Kaizen

Six Sigma

Job description

Amazon.com Services LLC in Tallahassee, FL is seeking an Operations Manager to lead a mixed team of salaried and hourly staff. You will drive safety, quality, productivity, and on-time customer deliveries while guiding cross-functional partners and leveraging data to continually improve operations.

The role emphasizes building productivity plans, supporting a large workforce, and mentoring staff across shifts.