Operations Manager — Data-Driven Team Leader

Amazon; Euclid (OH); On-site; USD 91,000 - 136,500; Full time

Job summary

Amazon is seeking an Operations Manager in Euclid, Ohio to lead a mixed team of salaried and hourly staff. You will mentor, motivate, and develop the team, drive safety, quality, attendance, and performance, and deliver on-time customer orders.

You will manage projects with site and regional impact, use data to forecast needs, balance workload, and collaborate with Safety, Engineering, and HR to meet business objectives.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Work a flexible schedule, including weekends, nights, and holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.

Skills

Leadership

People management

Analytical skills

Problem solving

Customer service skills

Communication skills

Interpersonal skills

Education

Bachelor's degree or equivalent

Bachelor's or Master's in Engineering/Operations/Supply Chain/Logistics

Job description

Amazon is seeking an Operations Manager in Euclid, Ohio to lead a mixed team of salaried and hourly staff. You will mentor, motivate, and develop the team, drive safety, quality, attendance, and performance, and deliver on-time customer orders.

You will manage projects with site and regional impact, use data to forecast needs, balance workload, and collaborate with Safety, Engineering, and HR to meet business objectives.