Operations Manager — Lead Large Teams, Drive Productivity

Amazon; West Jefferson (OH); On-site; USD 91,000 - 136,500; Full time

Job summary

Amazon is hiring an Operations Manager in Ohio to lead a team of salaried and hourly staff, focusing on safety, quality, attendance, and performance. You will drive productivity through data-driven decisions and collaborate with Safety, Engineering, Loss Prevention, and HR to meet business goals.

The role involves overseeing the three-miles workflow, managing large-scale projects, and ensuring on-time customer delivery.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.
• Lift up to 49 pounds and stand/walk up to 12 hours during shifts.

Skills

People management

Performance metrics

Lean methods

Analytical problem-solving

Customer service

Communication skills

Education

Bachelor's degree or equivalent

Job description

Amazon is hiring an Operations Manager in Ohio to lead a team of salaried and hourly staff, focusing on safety, quality, attendance, and performance. You will drive productivity through data-driven decisions and collaborate with Safety, Engineering, Loss Prevention, and HR to meet business goals.

The role involves overseeing the three-miles workflow, managing large-scale projects, and ensuring on-time customer delivery.