Operations Manager: Lead Lean, Data-Driven Teams

Amazon; Republic (MO); On-site; USD 91,000 - 136,500; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon is seeking an Operations Manager in the United States to lead a team of salaried and hourly staff, driving safety, quality, attendance, and performance. You will deliver data-driven improvements and support the customer requirement to have orders delivered on time to the right location.

The role involves three workflows—First mile, Middle mile, and Last mile—with varying site conditions and the need to adapt to shifting schedules, including weekends and nights.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment where the noise level varies and can be loud.
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments).
• Continuously climb and descend stairs (applies to sites with stairs).

Skills

People leadership

Analytical skills

Problem solving

Customer service

Communication

Lean / Six Sigma

Education

Bachelor's or Master's degree in Engineering/Operations/Supply Chain/Logistics

Job description

Amazon is seeking an Operations Manager in the United States to lead a team of salaried and hourly staff, driving safety, quality, attendance, and performance. You will deliver data-driven improvements and support the customer requirement to have orders delivered on time to the right location.

The role involves three workflows—First mile, Middle mile, and Last mile—with varying site conditions and the need to adapt to shifting schedules, including weekends and nights.