Operations Manager - Data-Driven, Safety-Focused Site Lead

Amazon Inc.; Kernersville (NC); On-site; USD 85,000 - 120,000; Full time

Job summary

Amazon in Kernersville, NC is seeking an Operations Manager to lead a mixed team of salaried and hourly staff. You will engage the team during shifts, drive safety, quality, attendance and performance, and use data-driven decisions to improve productivity and efficiency while meeting customer delivery promises.

Participants will work across the First/Middle/Last mile workflow, with site variations but a shared commitment to customer satisfaction and operational excellence.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Job description

Amazon in Kernersville, NC is seeking an Operations Manager to lead a mixed team of salaried and hourly staff. You will engage the team during shifts, drive safety, quality, attendance and performance, and use data-driven decisions to improve productivity and efficiency while meeting customer delivery promises.

Participants will work across the First/Middle/Last mile workflow, with site variations but a shared commitment to customer satisfaction and operational excellence.