Operations Manager - Data-Driven Logistics Leader

Amazon Inc.; United States; On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Health insurance

RSUs

Sign-on payments

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking an Operations Manager to lead and develop a mixed team of salaried and hourly staff across multiple shifts. You will ensure safety, quality, attendance, and performance while driving productivity through data-driven decisions and problem solving.

You will coordinate with Safety, Engineering, Loss Prevention, and HR to meet business objectives, manage workload, and support site expansion as our fulfillment network grows.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment where the noise level varies and can be loud.
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments).
• Continuously climb and descend stairs (applies to sites with stairs).
• Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth.

Skills

Leadership

Performance management

Problem solving

Communication skills

Interpersonal skills

Education

Bachelor's degree or equivalent

Master’s degree in Engineering / Operations / Supply Chain

Job description

Amazon is seeking an Operations Manager to lead and develop a mixed team of salaried and hourly staff across multiple shifts. You will ensure safety, quality, attendance, and performance while driving productivity through data-driven decisions and problem solving.

You will coordinate with Safety, Engineering, Loss Prevention, and HR to meet business objectives, manage workload, and support site expansion as our fulfillment network grows.