Operations Manager — Data-Driven Logistics Leader

Amazon Inc.; Georgia; On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon.com Services LLC is seeking an Operations Manager in Georgia to lead a mixed team of salaried and hourly staff, drive safety, quality, attendance and performance, and equip the team with tools for success. You will use data-driven insights to boost productivity and efficiency while aligning with customer delivery promises.

In this role you will manage shifts, mentor staff, and collaborate with Safety, Engineering, Loss Prevention, and HR to meet business goals.

Qualifications

• 3+ years of employee and performance management experience.
• Experience delivering results in a fast-paced environment.
• Excellent customer service and interpersonal skills.
• Strong problem-solving and analytical abilities.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.

Skills

People management

Quantitative analysis

Customer service

Lean/continuous improvement

Education

Bachelor's degree or equivalent, or 2+ years Amazon experience

Job description

Amazon.com Services LLC is seeking an Operations Manager in Georgia to lead a mixed team of salaried and hourly staff, drive safety, quality, attendance and performance, and equip the team with tools for success. You will use data-driven insights to boost productivity and efficiency while aligning with customer delivery promises.

In this role you will manage shifts, mentor staff, and collaborate with Safety, Engineering, Loss Prevention, and HR to meet business goals.