Operations Manager: Data-Driven Fulfillment Leader

Amazon; Stone Mountain (GA); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking an Operations Manager to lead a team of salaried and hourly employees across our WW Operations network in Stone Mountain, GA. You will drive safety, quality, productivity, and on-time delivery while mentoring staff and delivering data-driven improvements.

The role requires 3+ years of management experience, flexibility in scheduling, and a background in lean techniques or process improvement.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• 1+ years of performance metrics, process improvement or lean techniques experience
• Experience managing a team of 2+ salaried employees and 70+ indirect employees
• Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams to develop plans to meet business objectives
• Continuously climb and descend stairs (applies to sites with stairs)
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

Job description

Amazon is seeking an Operations Manager to lead a team of salaried and hourly employees across our WW Operations network in Stone Mountain, GA. You will drive safety, quality, productivity, and on-time delivery while mentoring staff and delivering data-driven improvements.

The role requires 3+ years of management experience, flexibility in scheduling, and a background in lean techniques or process improvement.