Operations Manager - Lead Teams, Drive Efficiency & Safety

Amazon Inc.; Georgia; On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon.com Services LLC in Georgia is hiring an Operations Manager to lead and develop a team of salaried and hourly staff. You will engage your team during shifts to maintain safety, quality, attendance, and performance, and drive improvements in productivity and efficiency through data-driven decisions and problem solving.

The role oversees end-to-end warehouse workflows—First mile, Middle mile, and Last mile—collaborating with Safety, Engineering, Loss Prevention, and HR to meet customer

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment where the noise level varies and can be loud.
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments).
• Continuously climb and descend stairs (applies to sites with stairs).

Skills

People management

Leadership

Data-driven decisions

Communication

Problem solving

Education

Bachelor's degree or equivalent / Amazon experience

Job description

Amazon.com Services LLC in Georgia is hiring an Operations Manager to lead and develop a team of salaried and hourly staff. You will engage your team during shifts to maintain safety, quality, attendance, and performance, and drive improvements in productivity and efficiency through data-driven decisions and problem solving.

The role oversees end-to-end warehouse workflows—First mile, Middle mile, and Last mile—collaborating with Safety, Engineering, Loss Prevention, and HR to meet customer