Operations Manager, Data-Driven Leader & People Mentor

Amazon Inc.; Riverside (CA); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking an Operations Manager to lead and develop a team of salaried and hourly staff across multiple shifts. You will drive safety, quality, productivity, and on-time delivery while partnering with safety, engineering, HR and other support teams.

Responsibilities include mentoring staff, executing productivity plans, balancing workload, and ensuring customer orders are fulfilled accurately and on time.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.

Skills

Team leadership

Performance management

Analytical thinking

Data-driven decisions

Problem solving

Communication skills

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC is seeking an Operations Manager to lead and develop a team of salaried and hourly staff across multiple shifts. You will drive safety, quality, productivity, and on-time delivery while partnering with safety, engineering, HR and other support teams.

Responsibilities include mentoring staff, executing productivity plans, balancing workload, and ensuring customer orders are fulfilled accurately and on time.