Operations Manager, Congress

BCD Travel; Atlanta (GA); Remote; USD 75,000 - 93,000; Full time

Job summary

Join a dynamic team as an Operations Manager in a forward-thinking company that excels in creating inspiring events. This role offers the chance to lead a talented group, manage exciting congress projects, and foster client relationships. With a flexible work environment and a commitment to growth, you'll thrive in a culture that values every voice. If you're ready to elevate your career while making a meaningful impact, this opportunity is perfect for you.

Benefits

Flexible Working

Room to Grow

Comprehensive Healthcare

Retirement Plans

Continued Education Support

Travel and Hotel Discounts

Volunteer Opportunities

Employee Recognition Program

Qualifications

• Proven experience in leading teams and managing projects.
• Strong background in the pharmaceutical or life sciences industry.

Responsibilities

• Lead a team of project managers and coordinators for congress events.
• Ensure seamless program operations and client satisfaction.

Skills

Team Leadership

Client Relationship Management

Data Analysis

Event Management

Training and Mentoring

Education

Bachelor's Degree in a Relevant Field

Tools

Microsoft Office

Event Management Software

Job description

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

See what life is about at BCD M&E atbcdme.com/careers

About the Role

Join our dynamic team as an Operations Manager and lead a talented group of project managers and coordinators in the exciting world of congress events! In this virtual position, you'll work closely with clients and stakeholders to ensure top-notch service and seamless program operations. If you're ready to drive results and foster team growth, this role is perfect for you!

You're Good At

• Leading and managing a diverse team to meet program goals.


• Building strong relationships with clients and stakeholders.


• Analyzing data and metrics to ensure operational excellence.


• Navigating the complexities of the congress meeting space.


• Training and mentoring staff to enhance team performance.

You Might Also Have

• A background in the pharmaceutical industry or life sciences.


• Experience managing budgets and negotiating contracts.


• Proven success in organizing large-scale events.


• Strong skills in Microsoft Office and event management software.


• A Bachelor's degree in a relevant field.

Are you ready to make a difference and take your career to the next level? Apply now and let's create amazing events together!

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THE PERKS

Flexible Working

We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow

Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice

We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move

The diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career - there's always room to move.

We've got you covered

Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We're positive. You'll love it.

It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Operations Manager, Congress is between $75,000 - $93,000. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.

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