Director of Operations Analytics

GreenSky LLC; Atlanta (GA); Remote; USD 90,000 - 150,000; Full time

Job summary

Join a forward-thinking company as the Director of Operations Analytics, where your analytical leadership will shape strategic imperatives. You'll leverage your extensive experience in financial services to drive transformation and foster a data-driven culture. Collaborate with executive leadership to develop KPIs and influence product roadmaps, all while creating an empowering environment that inspires innovation and operational excellence. This is your chance to make a significant impact in a dynamic and growing organization that values your insights and leadership.

Qualifications

• 12+ years in financial services with analytical team leadership experience.
• Exceptional skills in deck building and complex conversation facilitation.

Responsibilities

• Lead strategic initiatives and KPI development for Operations.
• Analyze AI opportunities and drive product roadmap decisions.

Skills

Data Analytics

Leadership Skills

Presentation Skills

Strategic Thinking

Communication Skills

Financial Analysis

Education

Bachelor’s Degree in Business or Related Field

MBA

Job description

Overview

About GreenSky

GreenSky, LLC, headquartered in Atlanta, is a leading technology company Powering Commerce at the Point of Sale for a growing ecosystem of merchants, consumers, banks and institutional investors. GreenSky’s highly scalable, proprietary and patented technology platform enables merchants to offer frictionless promotional payment options to consumers, driving increased sales volume and accelerated cash flow. The GreenSky Program is operated on behalf of, and financing is provided by, federally insured, federal or state chartered financial institutions, which leverage GreenSky’s technology to provide loans to super-prime and prime consumers nationwide. Since the GreenSky Program’s inception, nearly 6 million consumers have financed more than $50 billion of commerce using GreenSky’s real time “apply and buy” technology. For more information visitwww.greensky.com.

Overview:

GreenSky makes it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, we are evolving the consumer credit marketplace.

We have developed a highly scalable loan origination and servicing platform and unique loan origination tools to deliver a differentiated level of service to our stakeholders, merchant and retailer channel partners, consumers, and borrowers.

Leveraging proprietary mobile technology, we are continuing to build on our successes. We have a great team and are proud of the employer-of- choice environment we’ve created. GreenSky is backed by some of the leading private equity investors in the world

Position : Director of Operations Analytics

Location : Remote (with travel 2-3 times a month for initial training/transition and then once per month for leadership engagements as needed to Atlanta, GA)

Organizational : This position is a member of the ‘Strategy, Servicing and Transformation’ team and reports to the VP of Analytics

Role Summary :

We are looking for an analytical leader with a deep business acumen, data analytics skills and strategy experience, to help drive continued transformation within Greensky Operations and partner teams. This leader will be responsible to drive the creation and socialization of strategy decks, MBR production and leadership routines, KPIs development and measurement, and board reporting. The resource will need to be extremely comfortable with white space, with ability to break down complex problems into simple framework elements and drive execution strategy with data driven insights. Leadership presence and presentation skills are paramount to success, to move ideas from strategy/ ideation to execution/ results.

The successful candidate will display an independent yet integrated management approach to the business, while embodying GreenSky’s Core Values. The environment he/she creates would set the example for other teams without alienating them from contributing to GreenSky’s success. Success would create opportunity to lead beyond just the team, especially as GreenSky continues its growth trajectory.

Duties & Responsibilities

Duties & Responsibilities :

• Leader within the ‘Strategy, Servicing and Transformation’ team, helping shape and drive strategic imperatives for Operations
• In addition, develop critical KPIs, MBRs and measurement routines for the organization
• Develop and socialize strategic measurements and progress against KPIs within GSKY executive leadership team and the Board
• Drive and influence the product roadmap for the organization, leveraging the learning agenda and identifying/ prioritizing the ideas that need IT investments
• Be a key member of the team analyzing AI opportunities, identify key opportunity areas, assess vendor solutions and quantify the ROI for these initiatives to drive execution
• Identification of opportunities for operational improvement, cycle time improvement and overall Key Performance Indicator (KPI) optimization
• Be a leader within the team to help other analysts understand the vision and enable the key development agendas within organizations they support

People management role with direct reports

Required Skills/Qualifications

Required Skills & Qualifications :

• Bachelor’s degree in business, finance, accounting, economics, statistics, mathematics, engineering, computer science or related field
• MBA preferred
• 12+ year work experience in financial services industry
• 8+ year experience leading analytical teams
• Exceptional deck building and presentation skills, with leadership presence and ability to drive complicated conversations successfully with leadership
• Results driven and team player, with experience in driving initiatives across a matrix organization
• Comfortable with white space and ambiguous situation, drive clarity via simple frameworks and data driven approach
• Exceptional integrative thinking and communication skills
• Very adept at understanding data, roll up sleeves to dive into data elements and drive recommendations with a data driven approach
• Extremely comfortable in leadership presentations and ability to foster conversations to drive strategic alignment around complex initiatives
• Demonstrated ability to work in a continually evolving and dynamic environment, with an understanding that the business cannot pause as new initiatives are developed

What Does Success Look Like ?

LEADERSHIP

• Create a vision that resonates throughout the operation and set goals that challenge and inspire
• Build a competent and confident team who are empowered to drive value
• Be operation’s trusted source for analytics and AI/ML

CULTURE

• Demonstrate your own personal values and how they integrate with our company values
• Ensure processes and systems enable colleagues to easily embody the GreenSky brand in every contact with our customers and dealers
• Instill a sense of intellectual and operational curiosity that becomes a catalyst for innovation

PERFORMANCE

• Identify opportunities that drive economic value in our current operations through cost efficiencies, error/fallout reductions, improving pull through and innovating new products
• Engage directly with senior leadership to challenge and drive decisions that will spur growth
• Develop a sense of continuous improvement and innovations as the DNA across the company

PERSONAL

• Set personal goals commensurate with what you want to accomplish in your career, not just GreenSky
• Empower yourself to identify opportunities outside of your direct control to learn and grow
• Create a healthy balance between work, family and personal activities that sets the example

GreenSky is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.