Operations Manager — Build Systems, Elevate Performance

Garage Doors Unlimited; Poway (CA); On-site; USD 65,000 - 75,000; Full time

Job summary

Garage Doors Unlimited is seeking a seasoned Office Manager to own and optimize our office operations, CRM usage, payroll structure, and cross-department coordination. This role supervises field technicians and office staff, ensuring accountability and process discipline.

You'll build scalable systems, lead weekly leadership meetings, and drive efficiency and profitability across sales, operations, and warehouse teams.

Qualifications

• Strong operational mindset (systems thinking)
• Experience managing teams and holding people accountable
• Ability to make decisions and take ownership
• Experience in home services, construction, or similar industries is a plus
• Experience with ServiceTitan (or similar software) strongly preferred
• Organized, direct, and able to communicate clearly
• Comfortable working in a fast-paced, high-expectation environment

Responsibilities

• Reviewing performance metrics and job flow
• Identifying breakdowns and fixing them
• Leading weekly leadership/operations meetings
• Working with the Operations Supervisor to ensure daily execution is clean
• Making decisions that improve efficiency and profitability
• Supporting long-term growth through better systems and structure

Skills

Operational mindset

Team management

Decision making

Communication

ServiceTitan experience

Tools

ServiceTitan

Job description

Garage Doors Unlimited is seeking a seasoned Office Manager to own and optimize our office operations, CRM usage, payroll structure, and cross-department coordination. This role supervises field technicians and office staff, ensuring accountability and process discipline.

You'll build scalable systems, lead weekly leadership meetings, and drive efficiency and profitability across sales, operations, and warehouse teams.