Operations Manager: Billing, Scheduling & Field Services

Catalyst Power; Denville (NJ); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid company holidays

Voluntary benefits

Job summary

Catalyst Power is seeking an organized Operations Manager to oversee the day-to-day administrative and service operations of our Denville, New Jersey office. This role serves as a central point of coordination among customers, field service technicians, vendors, company leadership, and Catalyst Power.

You will manage customer service, billing and collections, accounts payable, technician scheduling, payroll coordination, contract administration, and project permitting coordination while

Qualifications

• Prior experience in service operations, office management, customer service, accounting support, or related roles.
• Experience with QuickBooks is strongly preferred.
• Experience with ServiceTitan or similar field-service platforms is preferred.
• Familiarity with invoicing, accounts payable, accounts receivable, and basic accounting processes.
• Strong organizational and time-management skills with attention to detail.

Responsibilities

• Serve as primary point of contact for customers, including billing and service questions.
• Prepare and send invoice copies and account documentation.
• Maintain regular communication with customers and address questions promptly.
• Escalate complaints to management in a timely manner.
• Monitor contract expirations and coordinate renewals with leadership.
• Generate invoices using QuickBooks or ServiceTitan and enter billing data.
• Track accounts receivable and follow up on payments.
• Maintain accurate accounting records and prepare reports for management.

Skills

Customer service

Organizational skills

Attention to detail

Communication skills

Tools

QuickBooks

ServiceTitan

Job description

Catalyst Power is seeking an organized Operations Manager to oversee the day-to-day administrative and service operations of our Denville, New Jersey office. This role serves as a central point of coordination among customers, field service technicians, vendors, company leadership, and Catalyst Power.

You will manage customer service, billing and collections, accounts payable, technician scheduling, payroll coordination, contract administration, and project permitting coordination while