Operations Manager, Academic Administration & Processes

Jefferson Health; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance (including Rx)

Dental

Vision

Life and AD&D insurance

Short- and long-term disability

Flexible spending accounts

Retirement plans

Tuition assistance

Voluntary benefits with group rates

Job summary

Jefferson Health in Philadelphia, PA, seeks an Operations Manager to oversee day-to-day departmental operations, collaborating with university partners to support goals and ensure compliant, efficient service delivery.

The role emphasizes coordinating workflows, policies, and resources, including staffing and performance monitoring, while maintaining departmental data and operational records for informed decisions.

Qualifications

• Strong organizational and problem-solving skills.
• Effective communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with standard computer applications (e.g., Microsoft Office).
• Basic knowledge of budgeting and resource management.

Responsibilities

• Manages and coordinates day-to-day departmental operations, including workflow processes, scheduling, space and resource utilization, and oversight of equipment service and maintenance, to ensure efficient and consistent service delivery.
• Implements, and evaluates operational policies and standard operating procedures, monitoring compliance with university policies, regulatory requirements, and accreditation standards, and recommending process improvements to departmental leadership.
• Assists departmental leadership with the recruitment, onboarding, and training of employees, and supports time, attendance, and performance monitoring in accordance with university human resources policies.
• Serves as a primary liaison between the department and university administrative, facilities, and support services units, coordinating operational needs and resolving issues in a timely manner.
• Oversees departmental data tracking and reporting, including maintenance of operational records, compliance documentation, and metrics to support informed administrative decision-making.

Skills

Organizational skills

Problem-solving

Effective communication

Microsoft Office

Education

Bachelor’s Degree

Job description

Jefferson Health in Philadelphia, PA, seeks an Operations Manager to oversee day-to-day departmental operations, collaborating with university partners to support goals and ensure compliant, efficient service delivery.

The role emphasizes coordinating workflows, policies, and resources, including staffing and performance monitoring, while maintaining departmental data and operational records for informed decisions.