Senior Academic Operations Manager

Philadelphia University; White Corners (NY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical and dental insurance

Tuition assistance

Retirement plans

paid time off

Job summary

The Operations Manager at Philadelphia University coordinates day-to-day departmental operations and administrative workflows to ensure efficient, compliant service delivery and smooth cross-unit communication. The role supports policy execution and alignment with institutional goals.

You will lead scheduling, space and resource use, onboarding and training, HR-related monitoring, and organizational reporting, collaborating with university partners to drive continuous improvement.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• 5 years of progressive experience in academic administration or related field.
• Strong organizational, problem-solving, and communication abilities.
• Ability to manage multiple priorities in a fast-paced academic environment.
• Proficiency with standard computer applications (e.g., Microsoft Office).
• Basic knowledge of budgeting and resource management.

Responsibilities

• Manages and coordinates day-to-day departmental operations, including workflows, scheduling, space/resource utilization, and equipment maintenance.
• Implements and evaluates policies and SOPs, ensuring compliance with university policies and standards.
• Assists leadership with recruitment, onboarding, training, and HR policy compliance.
• Serves as liaison between department and university services, coordinating needs and resolving issues.
• Oversees data tracking, reporting, and documentation to support informed administrative decisions.

Skills

Organizational skills

Problem solving

Communication

Interpersonal skills

Time management

Proficiency with Microsoft Office

Education

High School Diploma/GED

Bachelor’s Degree

Tools

Microsoft Office

Job description

The Operations Manager at Philadelphia University coordinates day-to-day departmental operations and administrative workflows to ensure efficient, compliant service delivery and smooth cross-unit communication. The role supports policy execution and alignment with institutional goals.

You will lead scheduling, space and resource use, onboarding and training, HR-related monitoring, and organizational reporting, collaborating with university partners to drive continuous improvement.