Operations Manager (25 hours per week)

Hunts Community Cancer Network; United States; Hybrid; USD 34,000 - 38,000; Full time

Benefits offered by this job

Flexible hours

Home-based working

Pension scheme

Job summary

Hunts Community Cancer Network (HCCN) is seeking a senior, hands-on Operations Manager to translate strategy into an annual operational plan and oversee people, processes and resources for high-quality community support.

You will line manage the Programme Manager, Fundraising Manager and Administrator, coordinate activity leaders and volunteers, and liaise with NHS partners. This is non-clinical.

Qualifications

• Significant operations or organisational management experience.
• Experience turning objectives into plans and managing budgets.
• Experience with governance groups or trustees; volunteer management helpful.

Responsibilities

• Set priorities, responsibilities and timelines; lead practical improvements to systems and working methods.
• Coordinate welcoming, person-centred services, improve access and use participation, feedback and impact data to strengthen delivery.
• Maintain operational links with NHS partners and volunteers; keep referrals and communications clear.
• Support Board and AGM processes, reporting, policies, risk and data protection.
• Collaborate with Finance Trustee on budgets, expenditures, controls and grants.
• Manage staff and volunteer induction, performance reviews, suppliers, contracts and premises.

Skills

Operations management

Budget management

Governance & risk

Volunteer management

Education

Relevant qualifications in governance/charity

Tools

MS Office

Job description

About Hunts Community Cancer Network

HCCN supports adults in Huntingdonshire living with or beyond cancer. Its free Move, Mood and Food programmes complement clinical care and help people build confidence, connection and wellbeing.

About the role

This senior, hands-on Operations Manager reports to the Chair and Board of Trustees. You will turn strategy into a manageable annual operational plan and maintain the people, processes and resources needed for high-quality, sustainable community support. You will line manage the Programme Manager, Fundraising Manager and Administrator, and coordinate activity leaders and volunteers. This is a non-clinical role.

Key responsibilities

• Set priorities, responsibilities and timelines; lead practical improvements to systems and working methods.
• Coordinate welcoming, person-centred services, improve access and use participation, feedback and impact data to strengthen delivery.
• Maintain operational links with the Hunts Community Cancer Nursing Team, other NHS, health and voluntary partners; keep referrals and communications clear.
• Support Board and AGM processes, statutory and grant reporting, policies, the risk register, safeguarding, data protection, health and safety and appropriate escalation to trustees.
• Work with the Finance Trustee and bookkeeper on budgets, expenditure, controls, grants, purchasing and resource decisions.
• Manage staff support and performance processes, volunteer induction and accountability, suppliers, contracts, premises, technology and information management.

About you

You will have significant operations or organisational management experience, ideally in a smaller organisation; experience turning objectives into plans, overseeing budgets, improving systems, working with trustees or a senior governance group, and managing people or volunteers. You can apply proportionate governance and risk controls, use evidence to improve performance, exercise sound judgement and communicate with varied partners. Charity, NHS or cancer-sector experience, volunteer development and relevant qualifications are helpful but not essential.

Hours, location and pay

Permanent, 25 hours a week, normally worked flexibly and primarily from home in Huntingdonshire. Local meetings and activities, in-person trustee meetings every six weeks, and some evening work are required. Salary is approximately £25,000-£28,000 a year at 25 hours (£40,000-£45,000 FTE), depending on experience. Annual leave and pension details will be confirmed in the offer.