Operations Manager

Child Care Aware; Richmond (VA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Health/dental/Life coverage

Retirement plan with employer match

Vision & disability options

Job summary

Virginia Health Catalyst seeks an Operations Manager to lead administrative duties, strengthen financial controls, support fund development, and provide infrastructure for a well-organized team.

You will oversee office operations, manage board and staff logistics, maintain donor relationships, and assist with grant activities in a collaborative, equity-centered environment. The role requires strong writing and communications, attention to detail, and comfort with technology.

Qualifications

• Excellent writing, editing, and proofreading skills.
• Effective interpersonal and communication skills.
• Strong attention to detail.
• Demonstrated time management and organizational skills.
• Strong technical skills and comfort with technology.
• Commitment to equity and continued learning on race, equity and inclusion.
• Flexibility and desire to work collaboratively.

Responsibilities

• Oversee day-to-day office operations, vendor management, IT systems, and office procurement.
• Coordinate external service requests and facilities; maintain data systems.
• Support audit prep, recordkeeping, and compliance with funding contracts.
• Manage CEO calendar, travel, meetings, and staff onboarding.
• Support donor relations, grants processes, and fundraising logistics.

Skills

Writing

Communication

Attention to detail

Time management

Organization

Adaptability

Collaborative

Tools

Microsoft Office/M365

CRM databases

Videoconferencing

Job description

Virginia Health Catalyst (www.vahealthcatalyst.org) strives to ensure all Virginians have equitable access to comprehensive health care that includes oral health. Catalyst seeks an Operations Manager to lead administrative duties, support financial controls and fund development, and provide infrastructure for a strong, organized team environment. Specific responsibilities and job requirements are listed below.

Key Responsibilities

Operations & Administration

• Oversee day-to-day office operations, including vendor management, IT systems, benefit renewals, and office supply procurement.
• Coordinate service requests with external vendors (equipment repairs, training, or facilities).
• Maintain effective use of organizational data management systems and internal digital tools.

Finance & Compliance Support

• Process purchase requests, including staff travel, and document expenses.
• Provide audit preparation support by compiling and organizing financial records.
• Assist Finance Manager with recordkeeping to ensure compliance with funding contracts.

Board & Staff Support

• Manage the CEO’s calendar, travel, and scheduling priorities.
• Coordinate board and staff meetings, including logistics, agenda preparation, minutes, and follow-up.
• Support onboarding of new staff and board members and maintain personnel files as directed by the VP of Operations.

Fund Development & External Support

• Maintain donor/funder CRM database, including timely entry of gifts and acknowledgements.
• Prepare donor correspondence and acknowledgement letters.
• Support logistics for small fundraising campaigns and donor engagement events.
• Coordinate and lead grant kickoff meetings.
• Contribute to grants strategy and support grant reporting and record-keeping with program team members.

Required Qualifications

• Excellent writing, editing, and proofreading skills.
• Effective interpersonal and communication skills.
• Strong attention to detail.
• Demonstrated time management and organizational skills.
• Strong technical skills and comfort with technology.
• Commitment to Catalyst’s core values: transparency, partnership, excellence, equity, and respect.
• Dedication to equity and commitment to continued learning on issues related to race, equity, and inclusion.
• Flexibility and desire to work in a collaborative environment.

Preferred Qualifications

• At least four years of experience in an office environment.
• Experience with Microsoft Office/Microsoft 365, CRM databases, and videoconferencing.
• Energetic and eager to tackle new projects and ideas.

$60,000 – $70,000 / year

Catalyst's benefits package includes generous paid time off (PTO), comprising vacation, sick leave, and paid parental leave. Additionally, Catalyst pays employee premiums for health, dental, and Life/LTD/AD&D coverage, with additional options for vision and short-term disability. We also offer Simple & ROTH Simple IRAs with employer match.