Operations Manager

DS Bus Lines; United States; On-site; USD 75,000 - 90,000; Full time

Job summary

Beacon Mobility is seeking an Operations Manager to oversee all operational aspects of a multi-service, fast-paced environment. You will manage 50+ drivers, 49+ daily routes, and 60+ vehicles while coordinating Transportation Coordinators and Trainers.

The role requires a Bachelor’s degree or equivalent, experience managing hourly staff, and a strong focus on safety, accuracy, and confidentiality. Office-based, on-site at our Hudson, MA office; annual salary range of $75,000–$90,000.

Qualifications

• Bachelor’s degree or equivalent work experience in operations management or related field.
• Experience managing hourly staff and metrics in a fast-paced environment.
• Strong leadership, customer service, and conflict resolution skills.
• Excellent attention to detail and confidentiality.

Responsibilities

• Oversee drivers, coordinators, and supervisors; schedule and staffing.
• Review billing and payroll monthly; ensure accurate records.
• Maintain safety standards with fleet and licensing compliance.
• Collaborate with districts and stakeholders; drive safety culture.

Skills

Operations management

Staff management

Microsoft Office

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

Van Pool Transportation LLCWe are seeking anOperations Managerwho will oversee all operational aspects of a multi-service, fast-paced operating environment. This position will manage 50+ drivers, 49+ daily routes, 60+ vehicles, Transportation Coordinators, and Trainers.

About the Role

Serve as the primary contact to the school districts and ensure strong collaborative relationships with key stakeholders in the school districts. Effective and frequent communication with staff ensures employees have available resources to meet the daily operational task successfully. Partners with safety leaders to establish and maintain a ‘safety-first’ culture. Daily, weekly, and monthly review of key operational metrics. Interview, hire, and train new transportation coordinators/supervisors. Identify and cultivate a pipeline of internal talent for next-level positions. Prepare monthly work schedules. Maintain appropriate staffing levels for drivers and monitors by driving a positive work culture. Ensure all employees have proper certifications, training, and licensing. Work with fleet maintenance to keep vans and buses operational and safe. Review and prepare billing and payroll each month.

About You

The ideal candidate will have the following skills and experience to positively impact the lives of children in your community by providing mobility without limits. Bachelor’s degree or equivalent work experience in operations management, business administration, or related field. Progressive work experience in a work environment that is fast paced. Management of hourly staff, and responsible for managing metrics. Proficient experience in the use of Microsoft Office. Maintain a good driving record and enjoy working in an environment that is 100% committed to supporting our students. Self‑motivated, show initiative and have a strong work ethic. Must be comfortable with early‑morning hours. Exhibit strong leadership skills and can successfully supervise and direct teams. Effective customer service and conflict resolution skills. Must be detail‑oriented and like solving problems. Maintain a very high standard of accuracy and confidentiality. Must show ‘grace under pressure during extremely busy times.

Annual Salary Range: $75,000-$90,000

This is an on‑site position at our Hudson, MA office

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Why Beacon Mobility

We are a family of transportation companies across 25 states, providing Mobility Without Limits. Our focus to show that every ride matters by helping people live, learn, and achieve every day.

Who we are

Safe, reliable transportation for 100 Years Customized mobility solutions Serving students, patients, and 1,500+ communities Nearly 20,000 employees strong

What we do best

People First Safety Always School Bus & Special Education Paratransit Non‑Emergency Medical Alternative Student Transportation

Why it matters

Transportation creates opportunity Mobility builds independence Every Ride Matters