Operations Manager

DS Bus Lines; Hudson (MA); On-site; USD 75,000 - 90,000; Full time

Job summary

Beacon Mobility in Hudson, MA is seeking an Operations Manager to oversee all operational aspects of a fast-paced multi-service environment, supervising 50+ drivers and 60+ vehicles with a focus on safety and regulatory compliance.

This on-site role requires strong leadership, scheduling, and stakeholder collaboration with school districts; annual salary range $75,000–$90,000, with a commitment to providing mobility without limits for students.

Qualifications

• Bachelor’s degree or equivalent work experience in operations management or related field.
• Progressive experience in fast-paced operations.
• Experience managing hourly staff and supervising teams.
• Strong Microsoft Office proficiency.

Responsibilities

• Oversee all operational aspects of a multi-service environment.
• Manage 50+ drivers, 49+ routes, and 60+ vehicles with Transportation Coordinators and Trainers.
• Serve as primary liaison to school districts and maintain relationships.
• Review metrics daily, weekly, and monthly to ensure targets are met.
• Interview, hire, and train transportation coordinators/supervisors.
• Prepare monthly work schedules and maintain staffing levels.
• Coordinate with fleet maintenance to keep vehicles operational and safe.
• Review and prepare billing and payroll monthly.

Skills

Leadership

Conflict resolution

Staffing

Scheduling

Customer service

Problem solving

Attention to detail

Communication

Safety culture

Microsoft Office

Education

Bachelor’s degree or equivalent

Job description

Van Pool Transportation LLCWe are seeking an Operations Manager who will oversee all operational aspects of a multi-service, fast-paced operating environment. This position will manage 50+ drivers, 49+ daily routes, 60+ vehicles, Transportation Coordinators, and Trainers.About the RoleServe as the primary contact to the school districts and ensure strong collaborative relationships with key stakeholders in the school districts.Effective and frequent communication with staff ensures employees have available resources to meet the daily operational task successfully.Partners with safety leaders to establish and maintain a ‘safety-first’ culture.Daily, weekly, and monthly review of key operational metrics.Interview, hire, and train new transportation coordinators/supervisors.Identify and cultivate a pipeline of internal talent for next-level positions.Prepare monthly work schedules.Maintain appropriate staffing levels for drivers and monitors by driving a positive work culture.Ensure all employees have proper certifications, training, and licensing.Work with fleet maintenance to keep vans and buses operational and safe.Review and prepare billing and payroll each month.About YouThe ideal candidate will have the following skills and experience to positively impact the lives of children in your community by providing mobility without limits.Bachelor’s degree or equivalent work experience in operations management, business administration, or related field.Progressive work experience in a work environment that is fast paced.Management of hourly staff, and responsible for managing metrics.Proficient experience in the use of Microsoft Office.Maintain a good driving record and enjoy working in an environment that is 100% committed to supporting our students.Self-motivated, show initiative and have a strong work ethic.Must be comfortable with early-morning hours.Exhibit strong leadership skills and can successfully supervise and direct teams.Effective customer service and conflict resolution skills.Must be detail-oriented and like solving problems.Maintain a very high standard of accuracy and confidentiality.Must show ‘grace under pressure during extremely busy times.If you are ready to become part of our family and positively impact the lives of children in your community, then this is the position for you.Annual Salary Range: $75,000-$90,000This is an on-site position at our Hudson, MA officeBeacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.