Operations Manager

Phoenix Protective; Spokane (WA); On-site; Full time

Job summary

An established industry player is seeking an Operations Manager to lead a dedicated team in Spokane. This role emphasizes the importance of integrity and professionalism while overseeing operations and administration. You'll manage a large team, ensure client needs are met, and maintain strong relationships with existing clients. The company fosters a supportive work environment with a focus on employee ownership and development. With a competitive compensation package and opportunities for advanced training, this position is perfect for those looking to make a significant impact in the security industry.

Benefits

Health Insurance

Dental Insurance

Life Insurance

Paid Time Off (PTO)

Employee Assistance Programs (EAP)

401(k) with company matching

Direct Deposit Payroll

Qualifications

• Experience supervising at least 25 people and managing schedules.
• Must have defensive tactics and firearm certification.

Responsibilities

• Manage operations and administration of Spokane region.
• Ensure agents maintain high standards of integrity and professionalism.

Skills

Leadership

Excellent computer skills

Confidentiality

Motivation

Defensive tactics

Firearm certification

Education

AA Degree

High School Diploma

Tools

Excel

Word

Outlook

Job description

Overview Discover exciting career opportunities with Phoenix Protective Corporation (PPC), where innovation meets unwavering dedication to service and fostering meaningful customer relationships. At PPC, we go beyond traditional security companies by prioritizing a work environment that champions employee ownership, integrity, and loyalty. As part of our commitment to our team we provide comprehensive benefits including Health, Dental, Vision, Life Insurance, Paid Time Off (PTO), and Employee Assistance Programs (EAP), ensuring your well-being is a top priority.

We currently have an opportunity for an Operations Manager in our Eastern Washington Spokane Region. We are looking for a candidate who can work in a team environment and lead as a mentor.

Job Skills / Requirements

This position will include responsibility for the operations and administration of Spokane. This position will work closely with company executives to ensure all agents and officers are professional, perform with the highest standards of integrity and client needs are exceeded.

Responsibilities:

1. Manage and direct initiatives and functions according to Company Policies and Procedures
2. Manage confidential information and documentation as required by Company, State, and Federal Law
3. Maintain relationships with existing clients as well as establish new clients
4. Oversee and maintain schedule for over 100 team members
5. Ensure scheduling needs are met per client needs and last minute requests are handled with a sense of urgency.

Requirements:

1. Supervised a minimum of 25 people at a time
2. Has created and maintained a schedule
3. Must have excellent computer skills to include Excel, Word, and Outlook.
4. P&L responsibility
5. AA degree or greater (may be offset by experience)
6. Must have defensive tactics and firearm certification
7. Must have the ability to maintain confidentiality
8. Must be self-motivated and able to motivate others
9. Previous military, law enforcement, or security industry positions within the past 10 years

Opportunity:

1. Apply your security experience in developing others
2. Work in diverse environments
3. Advanced training in Defensive Tactics, OC, AVADE, Taser, and Firearms
4. Our management teams are rewarded for their efforts with long term performance recognition
5. We offer a comprehensive compensation and benefit package
6. Women, Minorities, and Veterans encouraged to apply

Starting wage $24-$28/hr DOE

Education Requirements: AA Degree, High School Diploma

Certification Requirements: Valid State Drivers License

Additional Information / Benefits:

• Team Environment
• Direct Deposit Payroll
• 401(k) with company matching
• Excellent Group Health medical insurance and prescription benefits
• Dental Insurance
• Life Insurance
• PTO (Paid Time Off)
• EAP (Employee Assistance Program)

Benefits: Medical Insurance, Dental Insurance, 401K/403b Plan

Screening Requirements: Drug Screen, Criminal Background Check, Physical Exam