Operations Manager

Max Capacity Marketing; United States; Remote; Full time

Job summary

A fast-growing web design studio in the United States is seeking a Mid-Senior level Operations Manager. This role involves managing web projects, client communication, and team coordination. The ideal candidate thrives in a fast-paced environment and has strong communication skills. Enjoy remote flexibility and direct access to the founders while contributing to the agency's growth.

Benefits

Remote Flexibility

Direct Access to Founders

Growth Opportunity

Creative Autonomy

A No-Fluff Culture

Qualifications

• Experience setting up or optimizing project management workflows.
• Proactively flag roadblocks and find smart ways to move forward.

Responsibilities

• Manage web projects from onboarding through to launch.
• Own deadlines, set milestones, and ensure the team stays on track.
• Lead client touchpoints and maintain great relationships.

Skills

Strong Communicator

Detail-Oriented

Calm Under Pressure

Tools

ClickUp

Google Workspace

Slack

AI tools

Job description

Max Capacity Marketing provided pay range

This range is provided by Max Capacity Marketing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50.00/hr - $70.00/hr

Direct message the job poster from Max Capacity Marketing

5★ AI-Powered Website Expert │ Helping Businesses Get More Conversions │ AI Web Community Founder

Max Capacity is a fast-growing web design studio helping small businesses turn outdated, underperforming websites into clean, conversion-driven digital experiences.

We’re looking for an A-player — someone who thrives in fast-moving environments, takes ownership without hand-holding, and wants to help scale a lean, high-performing agency from the ground up.

You’ll work directly with the founders to keep projects on track, clients confident, and the team operating at its best. If you’re excited by systems, growth, and building something with real momentum — this role is for you.

What You’ll Do

• Project Ownership: Manage web projects from onboarding through to launch.
• Timeline & Deliverables: Own deadlines, set milestones, and ensure the team stays on track.
• Team Coordination: Assign and track tasks across designers, developers, and content collaborators.
• Client Communication: Lead client touchpoints, manage feedback loops, and maintain great relationships.
• Financial Tracking: Support with invoicing, budget tracking, and overall project profitability.
• Process Improvement: Help build and refine systems, templates, and workflows.
• Problem Solving: Proactively flag roadblocks and find smart ways to move forward.

What You Bring

• Tool Fluency: Comfortable in ClickUp, Slack, Loom, Google Workspace, and AI tools like ChatGPT and Perplexity.
• Systems Builder: Experience setting up or optimizing project management workflows in ClickUp (dashboards, automations, templates, etc.).
• Prompting Experience (Bonus): You know how to use AI tools to ideate faster, automate tasks, and solve problems.
• Strong Communicator: Able to translate vision into action across clients, creatives, and devs.
• Detail-Oriented: Nothing slips through the cracks — you spot what others miss.
• Calm Under Pressure: You keep people focused and moving — even when timelines shift.

What It’s Like to Work Here

We’re a startup — things move fast. We value speed, autonomy, clarity, and innovation over perfection. If it can be automated, we’ll find a way. If a system can be better, we’ll improve it.

You’ll work directly with the founders, ship real work, and help shape how we scale — not just execute what's already built. If you're growth-minded, curious, and love solving problems, you'll fit right in.

What You’ll Get

• Remote Flexibility: Work from anywhere on your own schedule — we care about output, not hours.
• Direct Access to Founders: Work side-by-side with the people making decisions and building the business.
• Growth Opportunity: You’ll play a core role in scaling the agency — with space to grow with it.
• Creative Autonomy: If you see something broken, you're empowered to fix it.
• A No-Fluff Culture: We’re intentional, self-aware, and just the right kind of weird.

Want to Apply?

To apply, please submit your application via VideoAsk. You’ll be asked to:

• Answer 2 short questions (video, audio, or text — whatever you're most comfortable with)
• Upload your résumé
• (Optional) Share any relevant links (portfolio, LinkedIn, etc.)

Here are the questions you’ll be answering:

• Who are you, and what’s your background?
• Why do you want to apply for this role at Max Capacity?

Be yourself, be clear, and don’t overthink it — we’re looking for alignment, not perfection.

Hiring Process

• Intro Chat with Steph
• Follow-up Interview with Ed + Steph
• Offer Sent

We move fast and keep it simple.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Management and Manufacturing
• Industries: Marketing Services

Referrals increase your chances of interviewing at Max Capacity Marketing by 2x

Sign in to set job alerts for “Operations Manager” roles.

Recent roles include:

• New York City Metropolitan Area $70,000.00-$100,000.00 2 weeks ago
• United States $142,000.00-$202,000.00 2 days ago